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Privacy Policy for ResumeFlex.ai

Last Updated: 2025-08-18

Thank you for visiting ResumeFlex.ai ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://resumeflex.ai (the "Website").

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website.

1. Information We Collect

1.1 Candidate Data

When you create an AI-powered resume assistant, we collect and process the following:

  • Resume and profile content: including your name, contact details, work experience, education, and skills.
  • Account information: such as your email address, name, and login credentials.
  • Engagement data: including recruiter questions and interactions with your AI assistant, which are shared with you to help you track engagement.

1.2 Recruiter Data

When recruiters interact with a candidate's AI assistant, we collect:

  • Conversation content: the questions, responses, and any information exchanged during the chat.
  • Engagement activity: such as timestamps and frequency of interactions with the AI assistant.

Recruiter conversations and engagement are shared with the candidate who owns the AI assistant. This is a core feature of the Platform, designed to help candidates understand recruiter interests and improve their applications.

We do not disclose recruiter conversations to anyone other than the candidate whose AI assistant they engaged with.

1.3 Non-Personal Data

We may also collect non-identifiable information such as IP address, device type, browser version, and browsing behavior using cookies or similar technologies. This helps us improve performance, security, and user experience.

2. How We Use Information

We use the information we collect to:

  • Provide and operate the Platform's services.
  • Enable candidates to build AI assistants from their resumes.
  • Deliver recruiter interactions back to candidates so they can track engagement.
  • Maintain security, prevent misuse, and improve product performance.
  • Communicate with users about updates, features, or support.

3. Data Sharing

  • With Candidates: Recruiter interactions are shared exclusively with the candidate who owns the AI assistant.
  • With Service Providers: We may share limited information with trusted third-party providers (e.g., payment processors, cloud hosting, analytics tools) strictly as needed to operate our services.
  • Legal Obligations: We may disclose information if required by law or to protect the rights, safety, and security of users or the Platform.

We do not sell or rent personal information to third parties.

4. Data Retention

  • Candidate resumes and profile data are stored as long as you maintain an account.
  • Recruiter interactions are retained and linked to the candidate's account, unless the candidate deletes their account or requests removal.
  • Non-personal browsing data may be stored for analytics and system performance monitoring.

5. Children's Privacy

ResumeFlex.ai is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe your child has provided us with personal information, please contact us and we will take steps to remove it.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission or storage over the Internet is completely secure.

7. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or for legal and regulatory reasons. Updates will be posted on this page, and significant changes may be communicated via email.

8. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact us at:

Email: support@resumeflex.ai